Privacy Policy for Axcess Rewards

At Axcess Rewards, we are committed to protecting your privacy and ensuring that your personal information is used responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our mobile application Axcess Rewards ("App"). By using the App, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information and other data necessary for providing the services in the Axcess Rewards app. The types of data we collect include:

a. Personal Information:

Business Name: The name of your business.
Full Name: Your name (as a business owner or user).
Email Address: For account creation, communication, and notifications.
Phone Number: For contacting you about your account or rewards.
Physical Address: (If applicable) Address associated with the business.

b. Wallet Information:

Points Balance: The points you accumulate in the Axcess Rewards wallet.
Transaction History: Details about your point accumulation, redemption, and any purchases or rewards linked to your account.

c. Usage Data:

App Usage Information: We may collect information about how you use the App, such as the features you access, your activity, and interaction patterns, through analytics tools.
Device Information: Information about the device you use to access the App, such as the device model, operating system version, IP address, and other similar technical data.

d. Payment Information:

If you purchase any rewards or gift cards via the app, we may collect and process your payment information, though payment transactions are processed securely through third-party payment providers. We do not store your full payment details (e.g., credit card numbers).

2. How We Use Your Information

We use the information we collect for the following purposes:

Account Management: To create and manage your user account, including verifying your identity and business details.
Reward and Points Management: To track and manage your points balance, redeem rewards, and process your transactions.
Communication: To send you important notifications related to your account, rewards, offers, and updates about the App (via email or push notifications).
Improving Our Services: To analyze usage patterns, diagnose technical problems, and improve the functionality and features of the Axcess Rewards App.
Marketing and Promotions: With your consent, we may use your contact information to send you promotional offers, news, or updates related to the App and rewards.
Compliance with Legal Obligations: To comply with any applicable legal obligations, respond to legal requests, or protect our legal rights.

3. How We Protect Your Information

We are committed to securing your information and take reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. Some of the security measures we use include:

Encryption: We use encryption to protect sensitive data (like payment information) during transmission.
Access Controls: We restrict access to personal data to authorized personnel only.
Secure Storage: We store your data in secure servers with appropriate security safeguards.

While we strive to protect your information, no system is completely secure. You should also take measures to protect your account, such as using strong passwords and logging out of your account after use.

4. Sharing Your Information

We will not sell, rent, or share your personal information with third parties except in the following cases:

Third-Party Service Providers: We may share your information with trusted third-party providers who assist in running the App, such as payment processors, analytics providers, and customer support services.
Business Transfers: If Axcess Rewards is involved in a merger, acquisition, or asset sale, your personal data may be transferred.
Legal Requirements: We may disclose your information to comply with legal obligations or to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Your Data Rights and Choices

You have the following rights regarding the personal information we hold about you:

Access: You can request access to the personal data we hold about you and request a copy of it.
Correction: If your personal information is incorrect or incomplete, you can request that we correct or update it.
Deletion: You can request that we delete your personal data, subject to certain legal conditions.
Opt-Out of Marketing: You can opt out of receiving marketing emails or notifications at any time by clicking the "unsubscribe" link in emails or adjusting your notification preferences in the app settings.
Withdrawal of Consent: If we process your personal data based on consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at [Your Contact Email].

6. Retention of Your Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When we no longer need your data, we will securely delete or anonymize it.

7. Children’s Privacy

Axcess Rewards is not intended for users under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

8. Third-Party Links and Services

The Axcess Rewards App may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any third-party services you interact with.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will post the updated Privacy Policy in the App and update the "Last Updated" date. If the changes are significant, we may provide additional notice (such as via email or a notification within the App). We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: support@axcessrewards.com

Acknowledgment: By using the Axcess Rewards App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.